FAQ

1. What types of jewelry do you offer?
We offer a wide range of jewelry including engagement rings, wedding bands, necklaces, bracelets, earrings, and custom-designed pieces crafted from gold, silver, platinum, and precious gemstones.

3. How do I care for my jewelry to keep it looking its best?
To maintain the beauty of your jewelry, we recommend regular cleaning with a soft cloth, avoiding exposure to harsh chemicals, and storing pieces in a safe, dry place. We also offer professional cleaning and maintenance services.

4. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your jewelry, please contact us within 30 days for returns or exchanges, provided the item is in its original condition.

 

Company Information:

Store Name: Valmira Jewels

Company Name: APEX STO LIMITED

Address: SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG

Company registration number: 77788986

E-Mail: support@valmirajewels.com